About
We Work For You
Mirabito-Gresham is a full service independent agency with the flexibility to place your insurance with a variety of carriers. We handle all lines of property and casualty insurance in addition to all aspects of your bonding needs. We have the expertise to help you make the tough choices when it comes to choosing the proper carriers, limits and coverages. We act as your trusted advisor and we’re here to help whenever needed.
Our approach to service isn’t simply transactional. We strive to build strong long term working relationships based on trust and knowledge. Through personal attention and professional commitment our goal is to provide security and peace of mind. In our eyes the Customer is ALWAYS FIRST.
our team
Jeffrey R. Mirabito
CEO – CIC (V)
Jeffrey A. Gresham
COO (V)
Valerie Shara
Executive CSR (V)
Adam Barkley
VP – CLCS (BV)
Melanie Colburn
Executive CSR – CIC (H)
Pamela Dumont, Sr.
Account Manager – CIC (BV)
Daniel V. Schmidt
VP – CIC (BV)
Sally A. Reeve
Executive CSR, Director of Admin – CIC (H)
Kathleen Reidy
PL Manager (BV)
Jennifer Moore
Personal Lines CSR (V)
Lorne A. Brooks
Account Executive (V)
Charles T. Reller
Consulting Executive (ES)
Kathleen Andrukat
CL CSR (BV)
Sharon Pulz
Vice President of Operations (V)
Joseph Casiuk
Account Executive (V)
Melissa Nickerson
Administrative Assistant (ES)
Katherine Jennison
Executive CSR, ACSR (ES)
Kimberly Lounsbery
Br. Manager ALHC,ACS,FLMI (ES)
Keith P. Butler
VP (ES)
Molly Janitz
Executive CSR (V)
Wendy Murphy
Account Executive CIC (V)
Lisa Downey
Benefits Manager (V)
Kelly Clark
Executive CSR (V)
Hannah Grimes
Account Manager (V)
Autumn Potter
PL CSR (V)
Carrie Shaw
Account Manager (ES)
Danielle Winn
Director of Claims (V)
Elba Kiani
Account Executive (TX)
Caity George
Benefits Specialist (V)
Jason Gosney
Account Executive (V)
Ryan Gresham
Account Executive (V)
Flo Strepelis
Account Executive (BV)
Lory Crawford
Surety Account Manager (R)
Rebecca Johnston
Controller (ES)
Breanne Palmer
PL/CL CSR (V)
Trusted Choice Pledge of Performance
You’re a person, not a policy.
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products, and unparalleled advocacy.
Trusted Choice® agencies are dedicated to you and are committed to treating you as a person, not a policy. To that end, they’ve all vowed to abide by the pledge of performance.
Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help you solve problems related to your coverage or account.
Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.