We Work For You
Mirabito-Gresham is a full service independent agency with the flexibility to place your insurance with a variety of carriers. We handle all lines of property and casualty insurance in addition to all aspects of your bonding needs. We have the expertise to help you make the tough choices when it comes to choosing the proper carriers, limits and coverages. We act as your trusted advisor and we’re here to help whenever needed.
Our approach to service isn’t simply transactional. We strive to build strong long term working relationships based on trust and knowledge. Through personal attention and professional commitment our goal is to provide security and peace of mind. In our eyes the Customer is ALWAYS FIRST.
Jeffrey R. Mirabito CIC – CEO
Jeff has over 12 years of experience in the insurance industry. He is the Co-Founder of Mirabito-Gresham. He specializes in helping mid to large businesses achieve their risk management goals and fulfill their insurance needs. Jeff has in-depth knowledge and focuses on Contractors, Bonds, Energy Dealers, Manufacturers, Truckers & Wholesalers. He is the immediate past president of the Independent Agents & Brokers of Greater Binghamton, and current Board member of Big I Central New York. Jeff also holds the prestigious Certified Insurance Counselor (CIC) designation. Jeff is a graduate of Siena College where he received a Bachelor of Science Degree in Finance. Jeff, his wife Stephanie and son Owen reside in Vestal, NY.
Jeffrey A. Gresham – COO
Jeff has over 20 years of experience in the insurance industry and was previously Co-Director of NBT Mang’s Construction Unit. He is a New York State licensed Property & Casualty insurance agent. Jeff’s primary focus is in the construction industry providing both insurance and contract surety. Jeff and his family reside in Binghamton, NY.
Jeannie Weston – Director of Service
Jeannie has been in the insurance industry for 20 years. She is licensed in New York State for Property & Casualty Insurance and is a commissioned Notary Public for the State of New York. Her areas of expertise are in Construction and Surety Bonds as well as other General Insurance.
Valerie Shara, AAI – Executive CSR
Valerie has been in the insurance industry for over 25 years specializing in Construction Insurance and Surety Bonds. She holds an NYS Property and Casualty insurance license with an AAI designation. She is also a licensed Notary Public.
Melanie Colburn, CIC, CLCS – Executive CSR
Melanie has worked in the insurance industry for 25 years, handling both Personal and Commercial accounts. In 1994 she obtained her NYS Property & Casualty license, 2009 she earned the CIC (Certified Insurance Counselor) designation, and in 2015 earned the CLCS (Commercial Lines Coverage Specialist) designation. Melanie currently resides in Burlington Flats with her husband Lou, and their two daughters, Bridgette and Jennifer. In her spare time, she enjoys watching her daughters participate in sports, camping, traveling, reading, and supporting the Morris Central School Booster Club as the current elected president.
Adam Barkley, CLCS – Vice President
Adam has over 12 years of experience in the insurance industry specializing in construction, property, and risk management. Adam is a New York state licensed Property & Casualty insurance agent and carries the Commercial Lines Coverage Specialist designation. He is an I-Day committee member, former chair of Central New York’s Make-A-Wish Foundation and Young Professional Advisory Committee. Adam is a graduate of the State University of New York at Plattsburg where he received a bachelor of science degree in business management. Adam and his family reside in Baldwinsville, NY.
Sally A. Reeve, CIC, CISR – Executive CSR & Director Of Administration
Sally has over 25 years of experience in the insurance industry. She is NYS licensed in Property and Casualty and holds the prestigious Certified Insurance Counselor and Certified Insurance Service Representative designations. Her areas of expertise are servicing mid to large business accounts such as Contractors, Energy Dealers, Environmental Consulting, Wholesalers, Retail, Financial Institutions, School Districts, and Distributors. Sally also handles Corporate Administrative responsibilities. Sally and her family reside in Greene, NY.
Pamela S. Dumont, CIC, CRM, AINS – Sr. Account Manager
Pam has over 28 years of experience in the insurance industry and is a New York State licensed Property & Casualty insurance agent. Her past insurance experience includes sectors of the insurance industry including carrier, retail agent, consultant and wholesale operations. Pam also holds the prestigious Certified Insurance Counselor (CIC) & Certified Risk Manager (CRM) designations as well as the Associate in General Insurance (AINS) designation. Pam is a graduate of University of Phoenix where she received a Bachelor of Science Degree in Business Management. Pam currently resides in Fulton, NY.
Mitchell R. MacCaull – Account Executive
Mitch has been in the insurance industry for 8 years and was a former N.Y. State Mediator for 10 years. He is licensed in the state of New York for Property & Casualty as well as Life, Accident & Health. He is a graduate of the State University of New York at Oswego and specializes in commercial insurance for trucking companies.
Lorne Brooks – Account Executive
After studying Finance and Economics at LeMoyne College and Binghamton University Lorne started in insurance to follow his father and grandfather’s footsteps and became a third-generation insurance agent. He has specialized in and studied all lines of insurance with a strong focus in manufacturing, transportation, construction, and surety bonding. Lorne lives in Chenango Bridge with his wife, two children, one puppy, and a cat.
Kate Mower – Account Executive
Kate Mower is licensed in New York State for Property & Casualty Insurance and is a Notary Public for the State of New York. She has 19 years of Insurance experience focusing on Personal Lines. She started her Insurance career as a customer service representative, working in the role of Personal Lines Manager and Producer.
Kate has been very active in the Community by participating in many non-for-profit boards. Her most recent board participation includes: IIABNY – Independent Insurance Agents & Brokers of Greater Binghamton – Past Secretary, GBAR – Greater Binghamton Association of Realtors-Affiliate Council – Past Vice-President, GBAR – Greater Binghamton Association of Realtors-Community Service Board Member, Rebuilding Together of Broome County – Past President & BLI – Broome Leadership Institute – Class of 2016. Kate and her family reside in Binghamton.
Greg Tifft – Account Executive
Greg has over 12 years of experience in the insurance industry and is licensed in NY, PA & FL. He recently joined Mirabito-Gresham from the captive market and has a Bachelor of Science Degree in Management from SUNY Brockport. Greg resides with his family in Binghamton.
Michael Kitts – Account Executive
Michael is a 2013 graduate from Le Moyne College where he received a degree in Business Marketing. At LeMoyne, he played baseball for 4 seasons.
Kathleen Reidy – Personal Lines Manager
Kathleen has been in the insurance industry for over 6 years and holds a New York State Property & Casualty Insurance License. She oversees the daily operations as the Personal Lines Department Manager which includes quoting, servicing existing clients and evaluating the specific insurance needs for the individual. Kathleen is a graduate with honors, Magna Cum Laude, from Le Moyne College where she received a Bachelor of Arts Degree in Sociology with a concentration in Human Services. Kathleen is a Baldwinsville native.
Leigh Boyer – Personal Lines CSR
Leigh has been in the Insurance Industry for 23 years. She is licensed in New York State for Property & Casualty Insurance. Her areas of expertise are in Personal Lines.
Amy Shelton – Commercial Lines CSR
Amy has been in the insurance industry for over six years. She has experience in personal lines and currently, she manages commercial accounts in our Baldwinsville location. Amy and her family have resided in Baldwinsville for over 28 years.
Kathy Andrukat – Commercial Lines CSR
Kathy has been in the insurance industry for over 12 years specializing in customer service with interests in all lines of Business & Personal Insurance. She holds an NYS property and casualty insurance license and is a Notary Public.
Keith P. Butler – Vice-President (East-Syracuse Branch)
Trusted Choice Pledge of Performance
You’re a person, not a policy.
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products, and unparalleled advocacy.
Trusted Choice® agencies are dedicated to you and are committed to treating you as a person, not a policy. To that end, they’ve all vowed to abide by the pledge of performance.
Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help you solve problems related to your coverage or account.
Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.